About Us

Welcome to Koh-Chang.com

We are delighted at the opportunity to welcome you to Koh-Chang.com. We hope you will find all the information and services you are looking for. However, if there is any information you need that is not provided in website, please feel free to contact us at info@koh-chang.com. We will be on stand-by and ready to serve you.

To familiarize yourself to Koh-Chang.com, we are pleased to highlight some key aspects of ourselves and our services as follows:

1. Objective
Koh-Chang.com is designed to help you organised your travel plans, equip yourself with all the travel information and allow you to make fast and easy hotel bookings for your leisure and holiday travels.

2. Destinations
Koh-Chang.com focuses on Koh Chang and its parent province, Trad, on the eastern region of Thailand and its neighbouring atttractions.

3. Services & Price Control
a) Hotel Booking
Koh-Chang.com is committed to supply you with room and information on all hotels & resorts at negotiated & most competitive rates. Member hotels contribute a fee to Koh-Chang.com to help the cost of maintaining the website and their webpages. Hence, controlling the room rates offered to our visitors.

b) Supersaves / Prepaid Rates
Supersaves is a program where room rates are at its lowest and/or offered with special value added benefits. Due to its extraordinary offers prepayment is required.

c) Travel Facts & Information 
Koh-Chang.com provides facts and information on travel, tour, culture, history, restaurants, entertainment, transportation and the best of Koh Chang and its neighbouring destinations.

4. Presentation / Features 
Koh-Chang.com presents its member hotels & resorts in Koh Chang, Koh Kood, Koh Mak, and Koh Wai with information on room rates, discounts, location, sports, recreation, health spa, food & beverage outlets, and all other facilities and services in pictorial form as much as possible to provide you with a feel of its ambience. Factsheets are also available.

5. Updates 
Koh-Chang.com is in constant contact with its member hotels/resorts & suppliers. All information are official, checked & provided by the suppliers. Regular updating on its general information section are made by a team of professionals.

6. Enquiries 
All enquiries can be made online booking or can be made by using enquiry forms provided. A 24-hour response can be expected. All offers, discounts & packages are specially tailored for Koh-Chang.com and is applicable only if bookings are made through our website.

7. Hotel Voucher 
As soon as payment is received a hotel voucher will be sent to you by email. It's advisable but not compulsory to print out the hotel voucher for verification on check-in. We would like to advise that the name on the voucher should be the same as appeared in your passport which is needed for check-in

8. Cancellation & Changes in Bookings
Cancellation of bookings must be sent by fax only to (66) 2744 5271-2. Changes in bookings must be sent by email to reservation@koh-chang.com or by fax to (66) 2744 5271-2. Please never send cancellation or booking changes instructions to hotels. Our staff will confirm your cancellation or booking changes by email once the process is completed.